Purolator Courier Ltd.

Customer Service

Home > Doing Business with Us > Customer Service > FAQs

FAQs

Tell me how I...

...schedule a pick up of my package?

Take advantage of our Automated Pick Up Service which allows you to schedule a pick up using your touch tone phone
Register for Purolator E-Ship™ Online (requires a credit card or valid Purolator Account Number)
Call 1 888 SHIP - 123 (1 888 744 - 7123) or TTY for the Hearing Impaired 1 800 561-7876

...check the status of my shipment?

Register for Purolator E-Ship™ Online (requires a credit card or valid Purolator Account Number)
Click here to Track your Shipment
Call 1 888 SHIP-123 (1 888 744-7123) or TTY for the Hearing Impaired 1 800 561-7876

...get an estimate?

Click here to get a rate
Register for Purolator E-Ship™ Online (requires a credit card or valid Purolator Account Number)
Call 1 888 SHIP - 123 (1 888 744 - 7123) or TTY for the Hearing Impaired 1 800 561-7876

...fill out a Bill of Lading for my shipment?

Find out more about your Bill of Lading

...obtain customs documents for my US/International shipment?

Click here for available forms
Call 1 888 SHIP - 123 (1 888 744 - 7123) or TTY for the Hearing Impaired 1 800 561-7876

... obtain information regarding my account or open a new account?

Submit a question to our Accounts Department
Open a business account
Have a Sales representative call me
Call 1 888 SHIP - 123 (1 888 744 - 7123) or TTY for the Hearing Impaired 1 800 561-7876

...get directions to the nearest Drop Box/Retail center?

Click here for a complete listing of Locations
Call 1 888 SHIP - 123 (1 888 744 - 7123) or TTY for the Hearing Impaired 1 800 561-7876

...obtain information and/or help regarding one of our Automated Shipping Solutions?

Click here to review our Automated Shipping Solutions
Check our FAQs for Purolator E-Ship™ Online here
Email your question to our Technical Support department
Call our Technical Support Help Line at 1 800 459-5599

...submit a claim for damaged package?

Click here for Claims forms
Call 1-800-461-0540

...submit a question to a specific department?

...find out about employment opportunities at Purolator Courier Ltd.?

...find additional information about Purolator Courier Ltd.?

Site Map \| About Purolator \| Purolator Trade Solutions \| Help \| Contact Us \| Contact Sales Terms and Conditions of Service \| Terms and Conditions of Site Use \| Privacy Statement \| Site Requirements
Copyright © 2008 Purolator Courier Ltd. All rights reserved.